1. Agreement
By accessing countdownmethod.com or purchasing any of our products, you agree to these Terms of Service. Please read them carefully. If you do not agree, do not use the website or place an order. These terms apply to all visitors, customers, and anyone who accesses or uses the website.
2. Our products
Countdown sells performance wellness products including meal replacement shakes, pre-workout supplements, hydrogen water devices, coffee, and colostrum powder. All products are intended for adults aged 18 and over. Our products are not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition or are pregnant, please consult a healthcare professional before use.
These statements have not been evaluated by the Food and Drug Administration.
3. Orders and payment
- The information you provide is accurate and complete
- You are authorised to use the payment method provided
- You are 18 years of age or older
We reserve the right to cancel or refuse any order at our discretion. If we cancel your order after payment has been taken, you will receive a full refund. Prices are listed in US Dollars and are subject to change without notice. We are not responsible for pricing errors, and reserve the right to cancel orders placed at incorrect prices.
4. Shipping and delivery
We aim to ship all orders within 3 business days of receipt. Delivery timescales are estimates and not guaranteed. Countdown is not responsible for delays caused by carriers, customs, or circumstances outside our control. Risk of loss and title for products pass to you upon delivery to the carrier.
5. Returns and refunds
If you are not happy with your order, please contact us at countdownmethod@gmail.com within 14 days of receiving it.
- Unopened products in original condition may be returned for a full refund
- Opened or used products are not eligible for return for hygiene and safety reasons unless they are defective
- Defective or incorrect products will be replaced or refunded at no cost to you
Refunds are processed within 7–10 business days of us receiving the return.
6. Product descriptions and results
We make every effort to accurately describe our products. However, individual results will vary. Countdown does not guarantee specific outcomes from the use of our products. Images on the website are for illustrative purposes and may differ slightly from the physical product.
7. Intellectual property
All content on this website — including text, images, product descriptions, videos, logos, and the Countdown name and brand — is owned by or licensed to CountdownLLC. You may not copy, reproduce, distribute, or use any content from this website without our written permission.
8. Limitation of liability
To the maximum extent permitted by law, Countdown will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or our products. Our total liability to you will not exceed the amount you paid for the product in question.
9. Third-party links
Our website may contain links to third-party websites. These are provided for your convenience only. We do not endorse or take responsibility for the content or practices of any third-party sites.
10. Governing law
These Terms of Service are governed by the laws of the State of Oklahoma, United States. Any disputes arising from these terms will be resolved in the courts of that state.
11. Changes to these terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.
12. Contact
If you have any questions about these terms, contact us at: countdownmethod@gmail.com